Раз у нас частенько стали подниматься около-IT темы, то подкину дровишек. Неспешно ищу человека в поддержку продукта в Киеве.
Профиль вакансии.
Professional
- Strong analytical skills
ServiceDesk/HelpDesk experiense, 1+ year
Basic SQL knowledge
Experience with IIS, XML/Web Services technology, RESTfull services and Json, Active Directory would be an advantage
Basic ASP.Net/HTML/CSS knowledge would be an advantage
Billing systems experience would be an advantage
Refined written and verbal communication skills with ability to be a good listener
- Desire to learn, develop and improve skills
Responsibility
Self-organization
High motivation, discipline, ability to manage competing priorities
Ability to work independently
- Provide L2/L3 product support (maintenance, update, incident resolving, bugs registration) fort enterprise web application hosted in the cloud (Azure)
Troubleshoot potential product defects or malfunctions and follow up with development team
Perform maintenance tasks required for platform operations (regular verification of data quality, etc.)
Fleuntly and efficiently communicate with customers, product manager and co-workers (developers, testers)
Participate in new releases testing
Provide software product consulting using a variety of delivery methods (including video-conference)
Analyze Bugs and Issues, estimate impact of bugs and issues
Follow, improve, write instructions and processes for troubleshooting
- Competitive salary
Paid vacation
Office in the city center
Cookies and more
) и опыт работы в подобных условиях.Предложения, вопросы, резюме в ЛС.
